It doesn't happen often, but sometimes a runner can feel a little crooked. Linen is a living natural material – beautiful, malleable and unique – and that's why small variations can occur.
Our tip is to moisten the runner and carefully shape it into the desired shape. You can also wash and iron it slightly damp. This way the runner will have its nice drape and can adorn your table for many years to come.

There are various reasons why this can happen, but one of the most common reasons is that when a thread runs out during weaving or breaks, a knot can form in the fabric.

Please send us a picture of this along with a short description of this. Our quality manager will then receive your email and get back to you.

As linen is a natural material, it can sometimes happen that a small thread sticks out of the linen product. This is quite common. There can also sometimes be a tuft that can also be removed.

Do this: Carefully pull out the tuft/threads to remove them. We sometimes use tweezers. If you would like more advice on this, you are always welcome to contact us.

You can read about our washing tips here .

If you wish to exchange an item, you are welcome to do so within 90 days. It is important to note that the item has not been used. You as the customer are responsible for the return shipping costs.

Return address:
Klässbols Linneväveri
Damastvägen 5
671 95 Klässbol
(Värmland)

Option 1:
Send your item back together with the delivery note or a note with your details on it, also write a short description of what you wish to exchange for. As soon as we have received your return, you will receive an email from us with a confirmation of the exchange. In the case of a more expensive order, we will invoice the difference. If the exchange is for a cheaper product, we will refund the difference. In the case of an unpaid invoice, the amount will be corrected.

Option 2:
You can also place a new order if you want your exchange faster. In this case, we will only cancel the return/order that comes to us.

We currently have 2 physical stores, a factory store in Klässbol and a store in Stockholm.
Our factory store is located in Klässbol, Värmland. Visit us, you can read more and see opening hours here .
Our store in Stockholm is located at Sveavägen 104. Read more and see opening hours here .

In our factory store and weaving mill in Klässbol you can shop at favorable factory prices. Here we also sell second-hand sorting.

Of course! Email your desired order with measurements, color and model to info@klassbols.se . We will also sew your curtains if desired. We will inform you about current prices and seam allowances.
See our different models of curtains here .

Within Sweden 3-7 working days | EU countries 5-10 working days | Outside the EU and Europe 5-14 working days, depending on the country and time required for customs clearance. For more information, visit Postnord .

Goods that are in stock are shipped immediately. If they are currently out of stock, we will contact you via email regarding delivery time. The delivery time for these goods may vary, normally we weave within 1-3 weeks and some special goods may take a little longer.

You will always receive a personal order confirmation where we inform you of the estimated delivery time . When purchasing multiple goods, combined delivery will take place unless otherwise requested, shipping costs for requested partial delivery are paid by the customer. If there is a delivery delay with us, we will notify you of this by email.

Post office: 79 SEK ( up to 20 kg )
Business package: 345 SEK (over 20 kg )
Courier: 79 SEK ( up to 2 kg not bulky )
Home delivery: 89 SEK

We offer free shipping if you buy over 2500 SEK.

Shipping costs - within EU countries and outside the EU
Shipping details are displayed at checkout, if you have any questions do not hesitate to contact us.

Deliveries are made with PostNord to their delivery points. For larger shipments, which exceed 20 kg, the goods are sent as a company package. Delivery to Germany is made with DHL.

Always double check that you have written the correct number, you can see this most easily in your order confirmation. If it turns out that your number is not correct, Postnord will send an email or letter within a few days. You can always contact us for more information about the package.

We offer Klarna Checkout where you can choose between invoice, partial payment, card, Swish and direct payment. And we also offer Paypal as a payment method in our online store.

Goods that are in stock are sent immediately from us, if they are currently out of stock we will contact you via e-mail regarding the status. The delivery time for these goods may vary, normally we weave within 1-3 weeks, some special goods may take longer. You will always receive a personal order confirmation where we inform you of the estimated delivery time. When purchasing multiple goods, combined delivery will take place unless otherwise requested, shipping costs for requested partial delivery are paid by the customer. If there is a delivery delay, we will notify you via e-mail.

We will start processing your order as soon as it is completed and after that it is not possible for us to make any changes, which means that we cannot change items, delivery address, telephone number or email address afterwards. If you discover that something has gone wrong, you can call us immediately after your order is completed, so we can help you cancel your order.