TERMS OF PURCHASE IN THE WEBSHOP
THANK YOU FOR BEING OUR CUSTOMER!
SATISFIED CUSTOMER
Klässbols Linneväveri want you to be 100% satisfied. If the product does not meet your expectations, you can always contact us.
PRICES
The website’s prices are subject to legal changes and events beyond our control, which may result in price adjustments. Current VAT is included in all prices.
PRICES OUTSIDE EUROPE
When purchasing, where the order is sent outside the EU, no VAT is charged. The price does not include any VAT, taxes, customs duties and administrative fees to the shipping supplier in the country of destination. These are paid, if applicable, by the recipient. The size of the fees varies from country to country.
PAYMENT METHOD – KLARNA CHECKOUT AND PAYPAL
When you make your purchases it is done through our partner Klarna. Klarna Checkout is a multi-choice solution that facilitates your purchase. If you want to make your purchase outside Sweden you can easy use your payment card. If you live in Sweden you can choose to pay directly by credit card, bank transfer or Klarna Direct which is connected to your Klarna account if you have one. You can also pay later via invoice, as well as split your payments where the partial payment plans are 6, 12, 24 and 36 months and contain flexible payments.
Klarna handles everything at the checkout process and if you are wondering about something specific, contact Klarnas customer support on 08-12012010
CUSTOMER SERVICE
You are welcome to contact us by telephone 0570-46 01 85 Monday to Friday 9am – 5pm and by e-mail info@klassbols.se.
RIGHT OF WITHDRAWAL, RIGHT OF EXCHANGE AND COMPLAINT
1. With us, 14 days of cancellation rights apply to the entire range in the online store. This means that you have the right to return the item and receive the money back within this period. We handle the refund with Klarna. The cancellation deadline starts the day after you receive the item, so save all receipts, order confirmations, payment transfers, parcel numbers and the like so that you can show that you paid the item and collected it.
2. If you want to change an item, you are welcome to do so within 90 days, but of course the item may not have been used. Note – You pay for the shipping cost yourself!
3. In case of product complaint, please contact us via e-mail or telephone. Be prepared to attach pictures and a description of the wounded or incorrect area via email. On agreed return, pack the item well, attach the description of the fault. When returning an incorrect item, Klässbols Linneväveri AB pays the freight.
PRIVACY POLICY, GDPR AND COOKIES
Klässbols Linneväveri AB, 556078-4711, Damastvägen 5, SE-671 95 Klässbol, Sweden is responsible for the processing of your personal data. We protects your personal integrity and strives to always protect your personal information in the best possible way. It is our goal to comply with all applicable laws and regulations regarding personal data protection. This policy helps you to understand what kind of information Klässbols Linneväveri collects and how it is used. By agreeing to the policy on the site in connection with the purchase, you agree to the processing of your personal data.
