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Sovrum Klässbols Linneväveri

Conditions for our webshop

Happy customer
We at Klässbols AB want you to be 100 % satisfied. If the product meets your expectations, you can always get in touch with us.

Prices
Site prices are subject to legislative changes and events beyond our control, which may result in price adjustments. Regarding VAT included in all prices.

Prices outside the EU
When buying , where the order is sent outside the EU, no VAT is charged. The price does not include any import VAT, taxes, customs fees and administrative charges for freight provider in the destination country. These shall be payable by the recipient. The fees vary from country to country.

Payment method
Klässbols AB offers the following payment options:

Online Payment
Payment is accepted by MasterCard and VISA.

Betalningsalternativ Klässbols Linneväveri
Select the debit/credit card at checkout and fill out the card owner’s name, card number, card expiration month and year, as well as card CVC.

CSV kod Klässbols Linneväveri
CVC code is the three/four last digits on the signature panel on the back of the card.
Card information is handled by Netaxept payment switch, which is certified according to the PCI DSS.

 

Invoice
When paying by invoice payment terms of 10 days from the date your goods sent from us, so it is important that the package is picked up from the parcel as soon as the notification occurred. To use this payment option requires your personal/company and an approved credit.
Fee for invoice is 20 SEK.

Complaint
For product complaints, please contact us via e-mail or telephone. It’s always an advantage to the e-mail contact attach digital photos and a description of the error. At the agreed return, repackage the product well and attach description of the error. When returning a defective pay Klässbols Linneväveri AB freight.

Right of withdrawal and replacement
With us, 14 days’ right of withdrawal applies to the entire range of online stores. This means that you are entitled to return the item and get the money back within this period. The withdrawal period begins the day after you receive the goods so save all receipts, order confirmations, payment transfers, package numbers so that you can show us that you have paid the item and picked it up/recived the package.
If you want to change a product you are welcome to do it within 90 days but of course the product has not been used. You are also responsible for shipping and the shipping cost.

Customer service
You are welcome to contact us by phone 0570-46 01 85 or email info@klassbols.se.

Privacy Policy and DGPR

Klässbols Linneväveri AB protects your personal integrity and strives to always protect your personal information in the best possible way. It is our goal to comply with all applicable laws and regulations regarding personal data protection. This policy helps you to understand what kind of information Klässbols Linneväveri collects and how it is used. By agreeing to the policy on the site in connection with the purchase, you agree to the processing of your personal data in accordance with the below.

Klässbols Linneväveri AB, 556078-4711, Damastvägen 5, SE-671 95 Klässbol, Sweden is the person responsible for the processing of your personal data.

Read more about DGPR

Read about cookies

General Data Protection Regulation (GDPR)

Privacy Policy and DGPR

Klässbols Linneväveri AB protects your personal integrity and strives to always protect your personal information in the best possible way. It is our goal to comply with all applicable laws and regulations regarding personal data protection. This policy helps you to understand what kind of information Klässbols Linneväveri collects and how it is used. By agreeing to the policy on the site in connection with the purchase, you agree to the processing of your personal data in accordance with the below.

Klässbols Linneväveri AB
Damastvägen 5, SE-671 95 Klässbol Sweden
Org nr: 556078-4711

What personal data do we treat and how do we use your personal information?

We process the personal data you provide to us in order to manage your purchases and to fulfill our commitments to you as a customer. These personal details may include: Your personal identification number, name, e-mail address, purchase, payment and order history, payment and credit card number, postal address, shipping address, IP address and phone number.

The data can also be used for identification, customer surveys, newsletters and for statistical purposes.

Your IP address, name, shipping address, email address, phone number, and if you entered your social security number are stored in our web shop database.

In our business system, we handle your complete personal information only at the time of purchase so that you can carry out your purchase safely. We only save your name, address, e-mail address and phone for any repurchase or delivery. In case of invoice purchases, the personal number is also used for credit information purposes. In both these cases, the data is handled on behalf of our payment and credit reporting agencies.

If a company has made the purchase, we will save the above-mentioned details and organization number, which may cause your personal identification number to be saved if you run a private company.

How long will my personal information be saved?

If you agree to be a registered customer at Klässbols Linneväveri AB, your information will be saved until you unsubscribe. You can unsubscribe at any time as a customer. We continually back up our website, then save your IP address, name, address, phone number, email address and any social security number if you entered this, including files and database in 10 days and then automatically delete it.

How do we protect your personal information?

In order to keep the personal data we treat safely, we have taken several security measures: We have implemented security practices and technical and organizational measures to protect your personal information such as web browser certification technology (SSL). In addition, we have appropriate firewalls and antivirus software to protect and prevent unauthorized access to the network. Access to the areas where personal data are stored is limited and employees are required to be identified by password for access.

Access to, update and correction of your personal information

You have the right to receive, once per calendar year, free information about the personal data processed about you, regardless of how they were collected. If you want such information, please submit a written request to us. The request must be submitted by you by mail to the address stated on the site in accordance with applicable privacy laws. It can not be sent by e-mail.

In order to keep our customer register correct and updated, please contact us by sending an e-mail to info@klassbols.se. Your personal information is not processed for direct marketing purposes if you oppose such treatment. You are entitled to revoke any consent for processing personal data at any time. Such recall may be limited to only part of the treatment, such as direct marketing.

Links

The site may contain links to other sites. This privacy policy applies only to the website www.klassbols.se. When you link to another site, read the privacy policy that applies to that page. Note that Klässbols Linneväveri does not take responsibility for the processing of your personal information by other websites.

Changes to privacy policy

Klässbols Linneväveri AB reserves the right to make changes to this privacy policy at any time to the extent that the changes are necessary to correct interference or to meet new legal or technical requirements. All changes to this privacy policy will be published on the website.

Cookies

In order to complete a purchase, we use cookies and sessions. We also use third party solutions like NETS (payment solution) and Google Analytics, Google Tag Manager, to track the interaction between you as a customer and our online store. This to collect information about and to improve our online store as well as view statistics to and from different web platforms.

What are cookies?

Cookies are files created by websites you visit. These simplify your online experience by saving browser information. Cookies allow you to continue to sign in to websites, save site settings, and localized information will be displayed to you.

There are two types of cookies:

• First-party cookies are created by the site you visit. The site is displayed in the address bar.
• Third party cookies are created by other websites. These sites own a portion of the content that appears on the site you visit, such as ads or photos.

Local storage

In addition to the above-mentioned cookies, we also save a locally stored cookie used by our shopping cart that keeps track of the contents of the shopping cart and further to the checkout. This disappears after a purchase. In case of a canceled purchase, the cookie is still left until you manually empty the shopping cart.

language management

Our site also saves a cookie for language management. This is used occasionally when we choose to change language. That cookie is stored for a year and then disappears.

Produced by Kreatörerna & Web Kreativ
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